Amazon Kendra

• Intelligent search
• designed to mimic interacting with a human expert
• supports wide range of question types
• support question type:
  • Factoid: fact
  • descriptive: from you own description/ perspective
  • keywords: try to understand your intention
• A backend service for built-in app

Concepts

• Index: searchable data organised in an efficient way
• data source: where your data live (eg S3, RDS, onedrive, salesforce, FSX…)
• synchronise with index based on a schedule
• Documents: structured (FQAs) & unstructured (text, HTML) data
• integrates with AWS services (IAM, identity center)